About VitalCore Support Services: Breaking Barriers
We exist for the referrals that come with a reason attached.
Too complex. Too far. Too hard to staff.
We started at the hard end
Before VitalCore there was mental health support work in Ipswich. People with heavy alcohol and other drug involvement. People coming out of corrections and moving through the forensic system. The referrals that arrived with a warning on the front page.
What became obvious there is what the whole business is built on. Those people weren’t harder to support. They were harder to staff. The worker turned up unprepared, or didn’t turn up at all, and everything that followed got blamed on the person.
VitalCore was built to fix the staffing, which turns out to fix most of the rest.
Breaking barriers is the business model, not the tagline.
Specialists, not one provider stretched thin
VitalCore is one of a group of specialist brands run by Vitalcore Support Services Pty Ltd. Shared systems, compliance and workforce behind the scenes, with a specialist front door for each group of people.
VitalCore
Complex autism, intellectual disability, psychosocial and AOD, MS, MND and muscular dystrophy, and remote and very remote Queensland.
Dementia Care Queensland
Dementia and cognitive decline.
Visit websiteForensic Disability Supports Queensland
Known as FDSQ. Specialist support for forensic and justice-involved participants.
Visit websiteIt means each person gets a provider built for them, with the back office of something much larger behind it.
Registration
Provider number
450249132
In force to
April 2029
Entity
Vitalcore Support Services Pty Ltd
ABN 24 691 199 274
We operate in line with the NDIS Code of Conduct, the NDIS Practice Standards and the Australian Privacy Principles.
What we actually hold to
Recovery is yours to define
We don’t decide what a good outcome looks like for someone else.
Integrated, not siloed
The support worker, coordinator, practitioner and family should all be reading the same information.
Lived experience counts
People who’ve been through the system know things the file doesn’t.
No judgement on complexity
A difficult history is information, not a reason to decline.
Straight talk
If we can’t do it, we say so on the day, not three weeks later.
Want to talk it through?
Tell us about the person. We’ll tell you honestly whether we’re the right fit.